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Reset password

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If you forgot the password to your account, no problem. You can easily reset it. Here are the 5 steps you need to follow to reset your password.

  1. Go to: https://covcel.com/app/
  2. Click: Forgot Password? (see the images below)
  3. Enter the email address you used to create the account.
  4. Check your email inbox, and click the link in the email you received to reset your password.
  5. Enter a new password twice, and you will be redirected to your account.

Note: If you don’t receive the reset email, check the spam folder of your inbox. If the reset email isn’t there, try adding support@covcel.com to your address book and then re-sending the password reset email.

Click here for instructions with images

That’s it. Now you can log in using your new password.

NOT RECEIVING THE PASSWORD RESET EMAIL?

  • Check your junk/spam folders.
  • Check you entered the correct username/email address for your Covcel account.
  • Send us a message and we will help you.

RESET LINK NOT WORKING?

  1. Try the above steps again.
  2. From the email, open the password reset link in a different browser, or a private/incognito window.
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