Skip to content

Help Center

Help Center
Sign up
My Account
Contact

Knowledge Base

How Can We Help?

Filter by Categories Clear Results

Account

GED Ready Related

GED Test Related

Getting Started

Payments

Pre-sale

Getting Started

Where to begin with GED Prep
How to Save Your Progress
Quizzes. How to check the correct answer and explanation
How to Check Your Previous Answers
How to Resume Your Learning
How long do I need to prepare to take the GED exam?
How to use your 3-Month Prep Course
Can I try before I buy the Covcel GED Prep?
Note-taking system

Show all articles ( 4 ) Collapse Articles

Account

Reset password
How to change your password
I'm having trouble logging into my account
Renewals and Free Renewals
How to Contact us
Speed up or slow down video lessons
How do I adjust the volume of a video. Solution to no audio
Personal data protection and removing account details
Website keeps saying I need to subscribe but I have an active account
Some of my progress disappeared. Why?

Show all articles ( 5 ) Collapse Articles

Pre-sale

What plan should I choose?
How will my Covcel membership work?
Do I get access to everything all at once or do I have to wait?
Can I study on my own time?
Can I track my progress?
Is this course right for me? Meaning, will it really “work” for me?
Will I receive anything via snail mail or do I need to download some software?
Do you have GED practice tests?
Can I access my account on my mobile device?

Show all articles ( 4 ) Collapse Articles

Payments

What Forms of Payment Do You Accept?
Are my credit card details safe?
How can I get a refund?
Failed Payments
How to renew my 3-month subscription?
How to cancel my monthly membership?
Paying with Pre-Paid Cards
Unable to Make a Payment / Payment Errors
What to do if my credit card is declined-use PayPal and Amazon as alternative payments
Why was my card declined?
Gift Card- How it works
Can I use the gift card myself?
How to use Amazon Gift Card as a payment method

Show all articles ( 8 ) Collapse Articles

GED Ready Related

What is the GED Ready test?
How many times can I take the GED Ready test?
Where can I get the GED Ready test?
Differences between the GED Test and GED Ready Practice Test
GED Ready Results

GED Test Related

How much is the GED exam?
How to sign up for the GED exam?
How to Schedule your GED test
Is there a website where I can get a GED Diploma?
What is the GED passing score
Retaking the GED test
Transcript of your GED Diploma
Which states offer free GED testing?
Finding GED classes

Show all articles ( 4 ) Collapse Articles

2020 Covcel © All rights reserved.

GED is a registered trademark of the American Council on Education. HISET is a registered trademark of Educational Testing Service (ETS). TASC (Test Assessing Secondary Completion) is a trademark of DRC. This website is not endorsed or approved by the above-mentioned organizations.